Frequently Asked Questions
Everything you need to know about Globe Brand gear and services.
What is the standard shipping timeframe for orders?
We typically process orders within 1-2 business days. Standard shipping takes 3-5 business days domestically, while international shipping can take 7-14 business days depending on the destination.
How do I initiate a return or exchange?
If you are not satisfied with your purchase, you can return unworn items in their original packaging within 30 days. Visit our returns portal with your order number to generate a prepaid shipping label.
Are Globe Brand products covered by a warranty?
Yes, all our performance sports gear and footwear come with a limited 6-month warranty against manufacturing defects. This does not cover standard wear and tear from athletic use.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna.
How can I track my package once it has shipped?
Once your order leaves our warehouse, you will receive an automated email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Do you offer professional team or bulk discounts?
Yes, we offer specialized pricing for athletic teams and wholesale partners. Please contact our sales department via the 'Bulk Orders' form for a customized quote.